Job Information
- Be the point of reference for after-sales customers, managing their needs and requests in a professional and timely manner.
- Develop effective action plans, coordinating internal resources to deliver high-quality solutions.
- Communicate regularly with customers, providing updates on solution progress and ensuring an excellent customer experience.
- Identify process improvement opportunities to optimize contact effectiveness and customer satisfaction.
Job Requirements
- Mastery of the English language
- Demonstrated experience in project management and customer service, preferably in the packaging or automotive industry
- Excellent communication and interpersonal skills, with the ability to establish relationships of trust with customers.
- Teamwork attitude and ability to collaborate with different internal teams to achieve common objectives.
- Preferably school training in mechanics / mechatronics
About Company:
We assist organizations from various industries in meeting their open role requirements by connecting them with talented individuals.
Job Type: Full Time
Job Location: Dubai